No, you do not need a GP referral to see our physiotherapists or join our Pilates classes. We operate as primary healthcare practitioners. However, if you have an Enhanced Primary Care (EPC) plan from your doctor or copies of relevant diagnostic imaging (such as X-rays or MRI scans), please bring them along to your initial appointment.
A formal physiotherapy assessment is not mandatory for healthy individuals joining our group Pilates classes. However, if you are completely new to Pilates, recovering from an injury, or unsure whether group classes are suitable for you, we strongly recommend booking a 1:1 Private Pilates Session first. This session allows us to assess your movement patterns, introduce you to the reformer bed, and show you how to use the equipment safely and confidently before joining a group class.
Please note:
If you wish to claim Pilates sessions through your private health fund, most health funds require a 1:1 assessment before you can claim for ongoing classes.
As a small business providing dedicated 1:1 care and very small group classes with only 6 reformer beds, short-notice cancellations can significantly impact our studio and other clients.
For Physiotherapy appointments and 1:1 Private lessons, we ask that you provide at least 24 hours’ notice when cancelling or rescheduling. Cancellations made with less than 24 hours’ notice will incur a $100 fee.
For Pilates group classes, we ask that you provide at least 12 hours’ notice when cancelling or rescheduling. Cancellations made with less than 12 hours’ notice will incur a $45 charge.
Yes, we accept all major private health funds. Our clinic is equipped with a HICAPS terminal, allowing you to claim your private health rebate on-the-spot at the time of your appointment. The exact rebate amount depends entirely on your specific fund and level of extras cover.
We are located at 118 Beatrice Street, Balgowlah Heights, NSW 2093. Our studio is conveniently positioned for clients from Balgowlah, North Balgowlah, Fairlight, Seaforth, Manly, Clontarf and the wider Northern Beaches.
We also have a parking space/drop-off zone directly at our door reserved for physiotherapy patients with mobility limitations who are unable to easily mobilise from street parking spaces to the clinic.
Yes, there is two-hour free parking available right by the studio, making it easy to attend your physiotherapy appointment or Pilates class.
Our usual opening hours are Monday to Thursday from 6:30am to 7:30pm, Friday from 6:30am to 5:00pm, and Saturday from 8:00am to 2:00pm. We are closed on Sundays. Please note that hours may vary, so we recommend checking our booking page or contacting the studio for current availability.
For physiotherapy appointments, please wear comfortable clothing that allows you to move freely. Shorts are recommended if you are coming in for a leg, knee, ankle or foot issue. For Pilates classes, please bring a towel and a water bottle. We provide Pilates mats, but you are welcome to bring your own if preferred. Please note: grip socks are mandatory for Pilates classes
Yes, we accept WorkCover and CTP claims. Please bring any relevant claim details, referral information or documentation to your appointment so we can assist with the correct billing process.
For efficiency when billing Workers Compensation or CTP directly, we recommend
emailing us your claim details prior to your first appointment.
We’re here to help. If you’re unsure which appointment or class is right for you, please get in touch with our friendly team and we’ll guide you toward the best option for your needs.
